Shipping Policy

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Last Updated on Sep, 12, 2025

Introduction

Welcome to Genezez – The Global Startup Engine. This Shipping Policy outlines the terms of delivery for all purchases and subscriptions made through our platform, in compliance with Razorpay mandate policies.

Digital Delivery Only

  1. Access to the Genezez mobile and web application.

  2. Delivery of referral codes and access credentials to the registered email address.

  3. Activation of premium features within your Genezez account.

Delivery Timelines

  1. Free Memberships / Referrals: Access is provided instantly upon successful signup and verification.

  2. Premium Memberships & Subscriptions: Features are activated within 24 hours of confirmed payment.

  3. Community Access / Verified Circles: May take up to 3 business days due to verification and approval processes.

Shipping Charges

  1. Since Genezez is a digital platform, there are no shipping charges.

  2. All applicable charges (if any) are shown transparently at checkout.

Delays & Exceptions

While most digital deliveries are instant, there may be rare delays due to:

  1. Verification processes for founders, investors, or mentors

  2. Technical issues or scheduled platform maintenance

  3. Payment gateway clearance delays

In such cases, our support team will keep you informed.

Customer Support

For any queries related to delivery of your access, please contact us at:

📧 support@genezez.com 📞 +91-9744497830

Our team will respond within 24–48 business hours.

Introduction

Welcome to Genezez – The Global Startup Engine. This Shipping Policy outlines the terms of delivery for all purchases and subscriptions made through our platform, in compliance with Razorpay mandate policies.

Digital Delivery Only

  1. You must be at least 18 years old.

  2. You must provide accurate and verifiable financial and personal information.

  3. Your loan request must comply with all applicable laws and regulations.

Delivery Timelines

  1. Borrowers must use the loan funds for the stated purpose.

  2. Timely repayment of the loan is mandatory to avoid penalties or legal actions.

  3. Users must not engage in fraudulent loan requests or misrepresentation.

Shipping Charges

  1. Genezez is not responsible for any loan agreements between users and lenders.

  2. The platform does not provide financial advice or guarantee loan repayment.

Customer Support

For any queries related to delivery of your access, please contact us at:

  1. 📧 support@genezez.com 📞 +91-9744497830

Our team will respond within 24–48 business hours.

Delays & Exceptions

While most digital deliveries are instant, there may be rare delays due to:

  1. Verification processes for founders, investors, or mentors

  2. Technical issues or scheduled platform maintenance

  3. Payment gateway clearance delays

In such cases, our support team will keep you informed.

Icon
Icon

Last Updated on Sep, 12, 2025

Shipping Policy

Introduction

Welcome to Genezez – The Global Startup Engine. This Shipping Policy outlines the terms of delivery for all purchases and subscriptions made through our platform, in compliance with Razorpay mandate policies.

Digital Delivery Only

  1. You must be at least 18 years old.

  2. You must provide accurate and verifiable financial and personal information.

  3. Your loan request must comply with all applicable laws and regulations.

Delivery Timelines

  1. Borrowers must use the loan funds for the stated purpose.

  2. Timely repayment of the loan is mandatory to avoid penalties or legal actions.

  3. Users must not engage in fraudulent loan requests or misrepresentation.

Shipping Charges

  1. Genezez is not responsible for any loan agreements between users and lenders.

  2. The platform does not provide financial advice or guarantee loan repayment.

Customer Support

For any queries related to delivery of your access, please contact us at:

  1. 📧 support@genezez.com 📞 +91-9744497830

Our team will respond within

24–48 business hours.

Delays & Exceptions

While most digital deliveries are instant, there may be rare delays due to:

  1. Verification processes for founders, investors, or mentors

  2. Technical issues or scheduled platform maintenance

  3. Payment gateway clearance delays

In such cases, our support team will keep you informed.

Icon
Icon

Last Updated on Sep, 12, 2025

Shipping Policy