PRIVACY & SECURITY

1. Introduction

GENEZEZ ("we", "our", "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy & Security Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, mobile applications, and services.

By using GENEZEZ, you consent to the data practices described in this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Information You Provide

• Account information: name, email address, phone number, password
• Profile information: professional title, company, bio, profile photo
• Business information: company details, industry, business stage
• Payment information: billing address, payment method details
• Communications: messages, connection requests, feedback
• Content you post: articles, comments, documents shared

2.2 Information Collected Automatically

• Device information: device type, operating system, unique device identifiers
• Log data: IP address, browser type, pages visited, time spent
• Location data: approximate location based on IP address
• Usage data: features used, interactions, preferences
• Cookies and similar technologies

2.3 Information from Third Parties

• Social media profiles when you choose to connect
• Business data from public sources for verification
• Information from partners and service providers

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your registration and manage your account
• Facilitate connections between members
• Process transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments, questions, and requests
• Personalize your experience and provide tailored content
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent activities
• Comply with legal obligations

4. How We Share Your Information

4.1 With Other Members

Your profile information is visible to other members based on your privacy settings. Connection information and professional details are shared to facilitate networking.

4.2 With Service Providers

We share information with third-party vendors who provide services such as payment processing, data analysis, email delivery, hosting, and customer service.

4.3 For Legal Reasons

We may disclose information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, or investigate fraud.

4.4 Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition, your information may be transferred as a business asset.

5. Data Security

We implement robust security measures to protect your personal information:

5.1 Encryption

• All data transmitted is encrypted using TLS/SSL protocols
• Sensitive data is encrypted at rest using AES-256 encryption
• Payment information is tokenized and never stored on our servers

5.2 Access Controls

• Role-based access controls for all team members
• Multi-factor authentication for administrative access
• Regular access reviews and audits

5.3 Infrastructure Security

• Cloud infrastructure with enterprise-grade security
• Regular security assessments and penetration testing
• 24/7 monitoring for suspicious activities
• Automated threat detection and response systems

5.4 Incident Response

We maintain a comprehensive incident response plan. In the event of a data breach, we will notify affected users and relevant authorities as required by law, typically within 72 hours of discovery.

6. Your Rights and Choices

You have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Request a portable copy of your data
• Opt-out: Opt out of marketing communications
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, contact us at privacy@genezez.com. We will respond to your request within 30 days.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain information for legal, regulatory, or security purposes.

8. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent.

Types of Cookies We Use:

• Essential: Required for the platform to function
• Analytics: Help us understand how users interact with our service
• Functional: Remember your preferences and settings
• Marketing: Used to deliver relevant advertisements

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

10. Children's Privacy

Our Service is not intended for anyone under the age of 18. We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Policy

We may update our Privacy & Security Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. We encourage you to review this policy periodically.